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Receptionist

Lumberton, North CarolinaFull-time
About the Job
We are seeking a Receptionist with excellent customer service skills and a winning attitude to work nights and weekends. This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination.

Responsibilities:
  • Answers dealership group phones
  • Greets and receives customers
  • Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
  • Works cooperatively with the sales team
  • Updates customer records
  • Communicates with callers and visitors in a professional, friendly, and efficient manner
  • Types memos, correspondence, reports, and other documents
  • Assists in scheduling and confirming sales appointments
  • Assists in the dealer exchange of vehicle process
  • Participates in customer satisfaction process
  • Participates in customer retention process

Qualifications:
  • Excellent communication skills
  • Outgoing and positive demeanor
  • Punctual with the ability to handle schedule flexibility
  • Valid driver’s license and satisfactory Motor Vehicle Report
  • Able to clear a pre-employment background check
  • Maintains a professional appearance
About DeC 9 Staffing

We are a premiere, veteran owed business dedicated to assisting our clients in breaking down barriers to achieving their dreams. We work tirelessly to pair quality talent with quality companies. We believe that everyone deserves the opportunity to achieve their career goals!